THE TRUTH ABOUT POOL WARRANTIES

Details For Major Pool Brands

We have the actual warranties for the major brand of inground fiberglass swimming pools and feel our valued customers need to know the TRUTH about what they are getting!

Below you will see the pros and cons of Trilogy Pools, Viking Pools, Blue Hawaiian Fiberglass Pools, American Pools and San Juan Pools!

Here are a list of statements pulled DIRECTLY from the pool warranties:

Trilogy Pools

• "Lifetime structural warranty - Manufacturer warrants the Pool against leaking due to structural failure
  
  
• The surface finish of the Pool (the cosmetic finish, referred to as the "gelcoat" or "solid surface finish") is warranted against osmotic blisters for as long as the original buyer owns the pool.
  
  
• In the event of structural failure, as defined above, Manufacturer (or its authorized agent) shall repair or replace the Pool shell to restore its structural integrity."
  
  Click to see the Trilogy Pools Warranty

Viking Pools

• "Viking warrants it's fiberglass pool shell to be structurally sound for as long as you live.
  
  
• In the event of a failure of the pool to hold water, Viking will repair the same so that it does hold water.
  
  
• Viking warrants the surface against blistering due to defects in materials or workmanship with a limited LIFETIME warranty!
  
  Click to see the Viking Pools Warranty

Blue Hawaiian Fiberglass Pools

• "Blue Hawaiian warrants it's fiberglass pool shell to be structurally sound for as long as you live.
  
  
• Blue Hawaiian finish coat or gelcoat is warranted against blistering, staining, excessive fading, discoloration, and surface yellowing caused by material or manufacturing these facts for a period of 20 years from the date of manufacture. "
  
  Click to see the Blue Hawaiian Pools Warranty

Liberty Composite Pools

• "Liberty Composite Pools warrants it's fiberglass pool shell to be structurally sound for 25 years.
  
  
• Liberty gelcoat is warranted against blistering, staining, excessive fading, discoloration, and surface yellowing caused by material or manufacturing these facts for a period of 20 years from the date of manufacture. "
  
  Click to see the Liberty Composite Pools Warranty

American Pools, Inc.

• "API's finish coat or gelcoat applied to add smoothness and color to the pool interior is warranted for a total period of 7 years. This warranty excludes discoloration, staining, spotting, hairline cracks, cobalting, surface yellowing, blistering, and roughness due to water chemistry abuses or improper maintenance procedures.
  
  
• Except as provided herein, the pool shell is sold "as is" with all risk of quality and performance of the pool shell on the buyer."
  
  Click to see the American Pools Warranty

San Juan Pools

• "Warrantor does not warrant the San Juan fiberglass pool shell against any cosmetic blemishes or defects including, but not limited to, the colored Gel–Coat finish cracking, bubbling, just coloring, fading, or in any manner altering in appearance. "
  
  Click to see the San Juan Pools Warranty

Want to also learn more about the competition? Here is a link that shows where two San Juan Fiberglass Pool/ Spas are being sold to recover funds for the insurance carrier. According to the adjuster both pools have small spider web type cracks in them. Note: The assured cannot sell them as the manufacturer will not honor the surface warranty. Learn more

Concrete pool warranty, one year on finish MAYBE?

• Below is a copy of an email sent to us by a current concrete pool owner looking for our help!
  
  "Good Morning Neighbors!
  My name is Pam Dove and my family and I live down near the end of Pennwell. Within the past 9 months, we have put a pool in and are experiencing some discrepancies in the quality of work performed on the plaster. I know a number of you have pools or have recently put one in so my question is for you. Do you have visible spider cracking in your pool?? How old is your pool? What kind of plaster finish do you have? ( Diamond Brite, Pebbletech, colored plaster,etc.)
  
  From the very beginning, we had spider cracking on about %90 of the pools surface that was exposed to the sun during application. We were told at the time that they would cure and not be visible. Now, 9 months later they are even more visible and I was told by the Diamond Brite representative that my water chemistry was to blame and that ALL pools are cracked. He said that TexSun and Leslie’s didn’t have experienced pool people to diagnose my pool’s chemistry. I was also told that due to the darker color plaster that the cracks are more visible. I get that, however, there shouldn’t be any cracks in the first place. Once again, the cracking is not in the shaded part of the pool and no water is leaking. It is purely cosmetic and therefore they are not motivated to fix it. What are some of your thoughts and or experiences?
  
  Thank you again for your time on this aggravating pool problem.
  Pam"
  
  
  click to see a larger view